Christina M. Lanham

Principal Systems Architect Lead, Forward-deployed Integrations @Industrial Training International - An Interplay Company

Sioux Falls, SD, US
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WORK HISTORY

Jan 2025 — Present

Principal Systems Architect Lead, Forward-deployed Integrations @Industrial Training International - An Interplay Company

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Sioux Falls, SD, US

Post-acquisition by Interplay Learning.(Internal title: BI Analyst)

EDUCATION

2011 — 2013

Saint Leo University

Bachelor of Science, Computer Information Systems

2002 — 2005

Saint Leo University

Bachelor of Arts, Human Resource Administration

2006 — 2008

Liberty University

Masters, Business Administration

2009 — 2010

Multnomah University

Counseling

SKILLS

Event PlanningOperations ManagementEmployee TrainingSupervisory SkillsSales ManagementAdministrationProject ManagementCustomer ServiceMarketingTrainingProgram ManagementProcess SchedulerGovernmentNonprofitsSoftware DocumentationSocial NetworkingOrganizational DevelopmentCustomer RelationsTime ManagementBudgetsDatabase ManagementSalesforce.comCommunity OutreachTeam LeadershipStrategic PlanningEmployee RelationsCoachingDatabase AdminEditingDatabase AdministrationPowerpointMicrosoft ExcelNegotiationPolicyConflict ResolutionStaff DevelopmentTeam BuildingManagementTroubleshootingProject Planning

ABOUT CHRISTINA M. LANHAM

I am a \"Builder\" at heart. Most organizations suffer from a gap between boardroom strategy and technical reality; I have spent my career standing in that gap. Whether I am launching an international entity as a solo venture in the UK or architecting a Salesforce CPQ environment that vendors deemed \"impossible,\" I specialize in turning operational complexity into scalable, automated machines.My approach is rooted in information velocity. I don’t just identify bottlenecks; I engineer the systems to break them. From my early days in the U.S. Navy—where I digitized manual communications to eliminate reams of daily paperwork—to my recent work in M&A integration, my goal is always to move data faster and more accurately to drive better decision-making.Key Achievements:• Defying \"Impossible\" Logic: Orchestrated a solo, full-cycle implementation of Salesforce CPQ, designing a custom architecture with 100+ dependencies to handle complex bundling that external consultants claimed required a massive team.• Predictive Resource Strategy: Developed a geospatial analytics model in Power BI to monitor instructor utilization across North America. By tracking \"nights-away\" thresholds (20 nights/30 days), I moved the organization from reactive historical reporting to proactive forecasting, protecting our talent from burnout.• International Entity Launch: Relocated to the UK as a solo executive to establish and lead ITI’s European entity. • M&A Systems Orchestration: Led the technical merger of ITI into Interplay Learning, managing a dual-NetSuite environment and migrating legacy infrastructure. I am at my best when I am architecting the \"Order-to-Cash\" journey, bypassing system limits with creative logic (Salesforce Flow, Celigo, Power BI), and leading teams through periods of high-growth or acquisition-led change.Core Expertise: RevOps Strategy, ERP/CRM Architecture (NetSuite & Salesforce), M&A Integration, International Operations, and Predictive Data Modeling.

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Christina M. Lanham — Principal Systems Architect Lead, Forward-deployed Integrations at Industrial Training International - An Interplay Company in Sioux Falls, SD, US | Unifers