Christina M. Lanham
Principal Systems Architect Lead, Forward-deployed Integrations @Industrial Training International - An Interplay Company
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WORK HISTORY
Principal Systems Architect Lead, Forward-deployed Integrations @Industrial Training International - An Interplay Company
Sioux Falls, SD, US
Post-acquisition by Interplay Learning.(Internal title: BI Analyst)
EDUCATION
Saint Leo University
Bachelor of Science, Computer Information Systems
Saint Leo University
Bachelor of Arts, Human Resource Administration
Liberty University
Masters, Business Administration
Multnomah University
Counseling
SKILLS
ABOUT CHRISTINA M. LANHAM
I am a \"Builder\" at heart. Most organizations suffer from a gap between boardroom strategy and technical reality; I have spent my career standing in that gap. Whether I am launching an international entity as a solo venture in the UK or architecting a Salesforce CPQ environment that vendors deemed \"impossible,\" I specialize in turning operational complexity into scalable, automated machines.My approach is rooted in information velocity. I don’t just identify bottlenecks; I engineer the systems to break them. From my early days in the U.S. Navy—where I digitized manual communications to eliminate reams of daily paperwork—to my recent work in M&A integration, my goal is always to move data faster and more accurately to drive better decision-making.Key Achievements:• Defying \"Impossible\" Logic: Orchestrated a solo, full-cycle implementation of Salesforce CPQ, designing a custom architecture with 100+ dependencies to handle complex bundling that external consultants claimed required a massive team.• Predictive Resource Strategy: Developed a geospatial analytics model in Power BI to monitor instructor utilization across North America. By tracking \"nights-away\" thresholds (20 nights/30 days), I moved the organization from reactive historical reporting to proactive forecasting, protecting our talent from burnout.• International Entity Launch: Relocated to the UK as a solo executive to establish and lead ITI’s European entity. • M&A Systems Orchestration: Led the technical merger of ITI into Interplay Learning, managing a dual-NetSuite environment and migrating legacy infrastructure. I am at my best when I am architecting the \"Order-to-Cash\" journey, bypassing system limits with creative logic (Salesforce Flow, Celigo, Power BI), and leading teams through periods of high-growth or acquisition-led change.Core Expertise: RevOps Strategy, ERP/CRM Architecture (NetSuite & Salesforce), M&A Integration, International Operations, and Predictive Data Modeling.
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