Christina Warren

About Christina Warren

I am currently working as a Senior Program Manager for Expedia group, focusing on the lodging side of the industry. I love working in the ever growing and fast-paced environment of technology and combining that with my passion for travel!

Experience

1. Senior Program Manager

   Expedia Group

   Jan 2020 — Present · Seattle, WA, US

   Spearheading a transformative, large-scale program to implement third-party AI software for the Sales team, projected to enhance operational efficiency and drive additional revenue through personalized, data-driven coaching insights.• Successfully led an end-to-end hybrid program to identify and implement self-service solutions in reservation management for lodging partners, resulting in a $10M annual reduction in call volumes and substantial operational savings.• Facilitating complex stakeholder management across functional areas of Brand Expedia including Product, Engineering, Product Marketing, Analytics, Sales and Market Management, and Service Operations to build out a Product Integration team at scale.

Education

• Macquarie University

  5 Month Study Abroad

  2007 — 2007

• San Diego State University

  Bachelor of Science (B.S.), Hospitality and Tourism Management

  2005 — 2009

Skills

• Payroll
• Cash Handling Experience
• Hotels
• Hospitality
• Time Management
• Hospitality Management
• Resorts
• Tasting Room Management
• Customer Service Training
• Rooms Division
• Wine
• Hotel Management
• Hospitality Industry
• Product Ordering
• Microsoft Office
• Operations Management
• Wine Education
• Training
• Outlook Express
• Supply Ordering
• Customer Service
• Teaching Adults
• Property Management Systems
• Front Office
• Management
• Social Media Marketing
• Powerpoint
• Microsoft Excel