Christina Vote

Customer Account Support Associate @Pion Inc

Billerica, MA, US

Support the end-to-end customer experience by coordinating order processing, fulfillment, and account updates.• Utilize Fishbowl inventory management software to track customer orders, manage product availability, and ensure timely deliveries.• Collaborate with cross-functional teams in sales, operations, and technical support to resolve issues and streamline the post-sale process.• Maintain accurate customer data and documentation in internal systems to support renewals, reporting, and service excellence.• Provide responsive and professional communication to both internal stakeholders and external customers.

Boston University

Master's degree, Project Management

Boston University

Bachelor of Science - BS, Advertising

Dexter Southfield School

High School Diploma