Christina Thyrring-Jackson
Director Human Resources | People Leadership | Mentor | HR Strategy | HR Operations | HR Shared Services | Enhancing Employee Experience | HR Transformation | Process Improvement | Change Management
- Role
- Director, HR Operations at ZEDEDA
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Christina Thyrring-Jackson
I am a results driven, Senior Global HR Manager with 18+ years experience in the technology industry, specializing in HR operations and transformation, driving strategic shared service models and process optimization. I excel at transforming human resources operations, cultivating high-performing teams, and elevating employee experiences. I am a trusted partner and advisor who has a deep understanding of system efficiencies and data integrity and thrives at delivering scalable solutions that boost productivity and foster a culture of accountability and excellence. I bring proven expertise in developing global customer service frameworks and multi-level operational process improvements; building collaborative partnerships with vendors and stakeholders; and increasing customer engagement and employee satisfaction. By integrating goal setting, process improvement, and leveraging system proficiency, my focus has been on optimizing operations and enhancing employee experiences across the board. I am a cross-functional team leader and manager with an unwavering commitment to diversity and inclusion. I have taken pride in empowering women in STEM through mentorship and advocacy.Looking forward to bringing my expertise and experience to your employees, products and teams, and partnering with leadership for your organizational and business success.
Experience
Director, HR Operations
Dec 2024 — Present · San Jose, CA, US
Managing HR operations at ZEDEDA, optimizing processes for efficiency and compliance.• Streamlined HR processes for efficiency and scalability. Driving continuous improvement through automation and process enhancements.• Administered compensation & benefits programs to align with business goals.• Collaborated cross-functionally to align HR systems with business initiatives.• Overseeing the full employee lifecycle, from onboarding to offboarding, for a seamless experience.• Delivering data-driven insights through HR metrics (headcount, turnover, engagement).• Administering compensation & benefits programs, including health, retirement, and wellness plans.• Developing and updating HR policies to align with business goals and foster a positive culture.• Collaborating cross-functionally with Finance, IT, and other teams to align HR systems and initiatives.• Managing vendor relationships (benefits, payroll, HR tech) for cost efficiency and compliance.• Leading global immigration programs, including visa processing, relocations, and compliance with immigration laws.
Education
Diablo Valley College
Bus Admin.
1988 — 1990
California State University - East Bay
Bus Admin
1990 — 1993
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