Christina Thomas

About Christina Thomas

Iam currently serving as the Branch Service Operations Manager at DCB, where I bring over…

Experience

1. Branch Operations Manager

   Dcb Bank

   Sep 2022 — Present

   Assisting customers with account initiation and termination processes. • Regularly monitoring large cash transactions and AML alerts in customers’ accounts. • Identifying the mule accounts and promptly reporting toauthorised officials/ department as it is a critical component of our risk management and security measures. • Performing KYC scrutiny and due diligence at the time of account and adequately documenting theses procedures,is essential. • Issuing No Objection Certificate (NOC) to the borrower regarding closure of loan. • Responsible for handling all aspects of the branch\'s income and expenses to assure the highest level of profitability for the branch and offering support to the sales personnel and provides operation. • Valuates authorises and disbursing the gold loans to customers by the policies and procedures established by the Bank and the Reserve Bank of India (RBI). • Responsible for overseeing cash movements as a joint custodian, managing clearing and transfers, such as NEFT/RTGS, and serving as the custodian of the locker. Additionally, I supervise all other routine operational activities at the branch. • Accountable for the initiation and completion of cash management procedures at the commencement and conclusion of business operations. • Assisting with the facilitation of audits and providing support to internal auditors to ensure operational efficiency. • Monitoring and optimizing operational efficiency, providing leadership to the team, and supervising staff conduct.

Education

• Manipal University Jaipur

  Master of Business Administration - MBA

  2022 — 2024

• Hemchand Yadav Vishwavidyalaya, Durg

  M.com

  2017 — 2019

• Pandit Ravishankar Shukla University

  Bachelor of Commerce - BCom

  2013 — 2015