Christina Seitz

About Christina Seitz

WHAT I BELIEVE IN: Being genuine. Safety first. Team building. Leading by example. HOW DID I GET HERE:December 2008-graduated college during the recession. May 2009- obtained a Class A CDL, transported freight across 48 contiguous States.2010-Secured a position in my area of study, eventually working my way in to case management, cultivating people-skills by coaching at-risk populations.2015-Transitioned back in to logistics, working in operations, where I was able to apply my people skills and hands-on experience as a driver to others working in the industry. Since then I have branched out in to management, sharing knowledge I have learned along the way. WHAT ARE MY KEY ACCOMPLISHMENTS:Trained in AS400. Procured terminal locations in Indianapolis for two companies. Solid vendor relationships.Maintains industry network. Managed staff, drivers, maintenance, safety and security. WHAT DO I ENJOY MOST ABOUT LOGISTICS:I recognize the sacrifices made by these road warriors. I know first-hand the dangers of the job and the importance of proper inspections, vehicle maintenance, and knowledge of DOT regulations. Ultimately, I am an individual that enjoys helping others and to see them succeed. I like being the dependable person that a driver feels welcome to contact for advice on how to scale their trailer, help with directions or just to allow them to vent. I once had a driver call me, frustrated and frantic. By the end of the call he said to me “You made me laugh, that’s the first time I have laughed in a week.”Laughter really is the best medicine and we never know when a kind ear and a smile will make all the difference in the world or at least it will make a world of difference for one.

Experience

1. Service Advisor

   Wiers

   Sep 2021 — Present · Indianapolis, IN, US

   Primary customer contact. Communicated repair needs with customers via telephone and email. Collected truck information and entered into Karmak. Listed appropriate diagnostic and repair tasks, added parts and labor rates, provided written estimates to customers. Required written approval from customers prior to work beginning. Updated customers on repair or parts delays, notified customer of issues not reported. Reviewed technician hours, assigned repairs to qualified technicians. Dispatched mobile repair technician. Collected customer payments. Shared information on fleet partnership program, preventative maintenance pricing, and worked closely with account executive to obtain fleet partners. Worked closely with fleet managers of various large trucking companies and reported when units were due for preventative maintenance and annual inspections and assisted in getting units scheduled for in shop or mobile service. Managed staff and facility when Service Manager was absent or not available.

Education

• Indiana State University

  Bachelor’s Degree, Criminology

  2006 — 2008