Christina Nagle

Business Development Manager @Touchwood Play

As a Business Development Manager at TouchWood Play, I support clients in developing natural and imaginative play spaces. I manage early-stage project conversations, qualify opportunities, and guide clients from initial enquiry through to design preparation. I focus on building long-term relationships, maintaining a strong pipeline, and creating new business opportunities through both proactive outreach and re-engaging past clients. I have also delivered smaller projects from start to finish, including attending site visits after qualification calls and running my own outbound campaigns.Key Responsibilities:• Client Relationship Management: Build strong relationships across schools, parks, estates, and visitor attractions. Understand each client’s goals and challenges to guide them toward the right play solutions.• Lead Qualification: Manage all incoming enquiries in HubSpot and qualify opportunities through calls with decision-makers. Attend site visits to assess suitability and gather essential project details.• Pipeline Development: Re-engage past enquiries, create new projects for previous clients, and develop outbound campaigns to generate fresh opportunities.• Project Management: Oversee smaller projects end-to-end, from initial contact through to early-stage planning and coordination with internal teams.• Project Preparation: Collect measurements, photos, and style preferences to create accurate briefs for the design team.• Communication: Provide clear updates to clients and internal teams and share insights in weekly meetings on lead progress, site visits, and new opportunities.• Problem Solving: Respond promptly to client questions and challenges, ensuring a smooth and professional experience throughout the early project stages.