Christina Metzger
- Role
- Vice President - Customer Experience at Allstate
- Location
- Arlington Heights, IL, US
- LinkedIn followers
- 500 followers
About Christina Metzger
High-energy leader, with a knack for creative problem-solving. I\'m known for bringing the…
Experience
Vice President - Customer Experience
Feb 2016 — Present
Leading the customer experience effort at Allstate, we are using insights to understand how customers experience the brand and improve processes, products and programs in light of those findings. In this role, I lead the CX team responsible for deriving insights and influencing the organization to build customer focused programs.
Skills
- Underwriting
- Strategy
- Commercial Insurance
- Pricing
- Leadership
- Claim
- Business
- Property & Casualty Insurance
- Problem Solving
- Insurance
- Coaching
- Casualty Insurance
- Risk Management
- Marketing
- Product Management
- General Insurance
- Sales
- Commercial Lines
- Liability
- Casualty
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