Christina Medeiros
User Experience Researcher
- Role
- Ux Researcher at Zipcar
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Christina Medeiros
With a foundation in Computer Science and Media Arts from Northeastern University, I’ve built a career focused on crafting intuitive, impactful, and user-centered digital experiences—from research and design through development. At my core, I’m driven by understanding people deeply and using those insights to inform smarter, more effective product decisions.I’m a creative UX professional with 5+ years of experience having led 100+ user research projects across design and digital strategy. I specialize in translating complex insights into actionable recommendations that boost product success and user satisfaction- improving usability by up to 24% and driving a +5 point NPS lift. My experience spans early adopter and beta programs, large-scale surveys, and developing scalable research guidelines and processes.Always happy to connect, learn from others in the field, and share what I’ve picked up along the way.More of my work: medeirosdesigns.com
Experience
Ux Researcher
Dec 2025 — Present · Boston, MA, US
Conducted 80+ qualitative interviews over a single research cycle, building and refining personas that continue to inform cross-functional prioritization and strategic decision-making- Led ongoing competitive analysis to identify adoption barriers and differentiation opportunities, shaping improvements to onboarding clarity and the first-drive experience- Owned first-drive experience analysis end-to-end, identifying recurring trust, reliability, and expectation gaps and translating them into prioritized experience and product opportunities.
Education
Northeastern University
Bachelor of Science in Computer Science and Media Arts, Human Computer Interaction
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