Christina Kelly

Sales Manager @PENNYMAC

Chandler, AZ, US

EMAILS

[email protected]

MOBILE NUMBERS

+12•••••••15

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WORK HISTORY

Jul 2020 — Present

Sales Manager @PENNYMAC

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EDUCATION

1997 — 2002

Florida State University - College of Business

******** ** ******* (*.*.)

SKILLS

RefinanceManagementTeam BuildingReverse MortgagesProblem SolvingOperations ManagementMicrosoft WordMicrosoft OfficeSalesMicrosoft PublisherCustomer RetentionCustomer ServiceMarketingLean Six SigmaMicrosoft ProjectUnderwritingNotary PublicCustomer-Focused ServiceMicrosoft PowerpointMortgage ServicingLoan OriginationFhaCredit AnalysisProject PlanningLeadership DevelopmentMortgage BankingResidential MortgagesCustomer SatisfactionVa LoansCustomer Relationship Management (Crm)Operational EfficiencyBankingTeam ManagementMicrosoft ExcelMortgage LendingCustomer Service ManagementMortgage UnderwritingLoan DocumentsLoan ClosingsChange Management

ABOUT CHRISTINA KELLY

I love the mortgage industry! After college, I planned to move to NYC and become a business analyst/consultant, but 9/11 happened. I decided to stick it out in Florida a bit longer and joined some friends in cutting my teeth as a loan officer while I waited for things to settle down in NYC. That was 22 years ago. I never did make it to NYC (to live anyways), but instead went from barely knowing what a mortgage was to an experienced mortgage leader with a demonstrated history of success working in originations, operations, closing and post closing. I became a SME in process improvements and helping others succeed, which allowed me to become Six Sigma Lean Certified and Green belt trained. I worked in a number of senior management, sales, and operations positions across the industry giving me a successful background in improving productivity, enhancing client service, and driving growth. I am excited to be at Carrington Mortgage where I will be able to continue my professional development, while utilizing my key skills and experience to make a valuable contribution. Christina Kelly

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