Christina Murray
Producer/Project Management/Operations Manager
- Role
- Operations Manager at Refine Labs
- Location
- Lake Geneva, WI, US
- LinkedIn followers
- 500 followers
Experience
Operations Manager
Mar 2022 — Present
Responsible for collaborating with the creative team to ensure high quality creative production and on time delivery for all customer creative deliverables. Instrumental in optimizing creative process and compiling and reporting on key KPIs related to creative service delivery. Build, manage, analyze and suggest new operational processes (or improvements to existing processes) primarily based on analysis of creative department data to amplify effectiveness and efficiencies· Identifies, proposes and implements automation strategies to substitute manual tasks· Effectively drives development, coordination, communication, and adoption of processes related to the management of the service offerings of the creative team· Attends weekly creative stand-up meetings to report and track the status of creative deliverables· Tracks and reports on all metrics related to creative team delivery, such as review cycle time, on-time delivery, creative process compliance, and asset volume· Maintains knowledge of, and stay up to date on, latest industry technology, trends, and techniques· Leverages technology to obtain efficiencies and enhance communications within the team and with customers· Establishes an onboarding process for first-time customers and new hires to fully understand the creative process
Education
Loyola University Chicago
BA
Skills
- Public Relations
- Internal Communications
- Marketing Communications
- Business Process Improvement
- Brand Development
- Visual Merchandising
- Microsoft Office
- Sales
- Marketing
- Sharepoint
- Training
- Powerpoint
- Retail
- Event Planning
- Teamwork
- Social Media
- Adobe Creative Suite
- Store Operations
- Project Management
- Customer Service
- Strategy
- E-Commerce
- Budgets
- Yammer
- Executive-Level Communication
- Merchandising
- Social Networking
- Social Media Marketing
- Brand Management
- Cross-Functional Team Leadership
- Fundraising
- Marketing Strategy
- Sitecore
- Process Improvement
- Integrated Marketing
- Profit
- Creative Strategy
- Leadership
- Management
- Team Building
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