Christina France
Director of Operations and Ai Partnerships Fractional Leadership @Esource Ai University
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WORK HISTORY
Director of Operations and Ai Partnerships Fractional Leadership @Esource Ai University
ESource is a leading provider of innovative learning and development solutions for the IT and healthcare sectors, where I play a dynamic dual role! As Director of Operations, I\'m driving strategic initiatives to position ESource and ESource University at the forefront of the evolving L&D landscape, and as a Fractional Leader for short and long term projects for customersCurrent Focus:• Building an AI Chatbot Partnership with independent contractors and small business so they can provide AI strategy and development options.• Elevating L&D: Collaborating with leadership to reimagine ESource\'s vision and mission, placing L&D as a core driver of business transformation.• Operational Excellence: Optimizing organizational processes, implementing quality assurance measures, and establishing clear roles and expectations.• Go-to-Market Strategy: Developing a comprehensive go-to-market plan, including sales team enablement, CRM lead ownership, and HubSpot integration.• Content Strategy: Centralizing and streamlining content creation and delivery, with a focus on AI-powered learning solutions.• Growth Initiatives: Launching the ESource Affiliate Program (EAP) and building strategic partnerships to expand market reach.• Data-Driven Approach: Establishing key performance indicators (KPIs) and tracking progress towards goals, identifying and addressing barriers to success.Also available as Fractional Learning Leader who is passionate about:• Transforming businesses through the power of learning and development.• Leveraging AI and chatbot technology to create engaging and impactful learning experiences.• Building high-performing teams and fostering a culture of innovation.#learninganddevelopment #edtech #AIinLearning #fractionallearningleader #leadership #businesstransformation #innovation
EDUCATION
Purdue Global
Master of Science - MS, Project Management
Western Washington University
Bachelor of Science - BS, Education
ABOUT CHRISTINA FRANCE
I’m a dynamic leader with a passion for transformation—of businesses, of people, and of purpose.With a proven track record as a Director of Business Operations, I’ve spent years driving growth, aligning strategy with execution, and empowering high-performing teams. My expertise in data-driven decision-making, AI optimization, and operational excellence has helped organizations innovate, scale, and deliver measurable results.Now, I’ve taken that same energy and experience into a new mission: protecting people and building leaders in the insurance industry with AO Globe Life.I’ve redesigned myself for this new era—anchoring my work in customer care, human connection, and purpose-driven protection. I’m not just helping clients secure their futures—I’m also hiring, mentoring, and training the next generation of protection leaders who are passionate about making a difference.My passion lies in-Cultivating strong, trust-based customer relationships-Delivering tailored insurance solutions that meet real-life needs-Developing leaders who are driven by service, integrity, and impactEvery challenge I face is met with a strong work ethic, a growth mindset, and a relentless commitment to excellence. Whether I’m optimizing a process, guiding a team, or helping a family find peace of mind, I bring the same dedication to delivering results and creating lasting value.Let’s connect if you’re-Interested in a meaningful career in protection and leadership-Passionate about building something bigger than yourself
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