Christina Cassone

Lottery Drawing Mananger @Connecticut Lottery Corporation

Hartford, CT, US

Partners with Department of Consumer protection on all aspects of studio management, including but not limited to studio access, equipment ordering and maintenance, supplies, procedures and escalation and problem resolution during drawings. • Create, review and manage drawing procedures under the strict direction of The Department of Consumer Protection• Manage drawing equipment maintenance • Manage drawing related purchasing• Create, submit and review RFQ’s for supply and equipment ordering• Review and negotiate contract terms for maintenance service as well as equipment costs and supplies• Review and approve invoices for drawing related expenses• Create annual budget projections for drawing related expenses• Manage schedules for 12+ per diem drawing associates• Review and approve timesheets for all drawing associates• Build and maintain relationships with drawing equipment vendors• Create SOP’s, training documents and forms to be used during drawing execution• Manage studio ball inventory using excel• Manage staff remotely through regular email and phone communication. Schedule annual one on ones to touch base with staff.• Create and maintain detailed records of drawing related information, including but not limited to equipment inventory, daily drawing paperwork, purchase orders, invoices, and equipment service dates• Be available on call 7 days/wk, 365 days/year throughout the duration of the daily drawings to respond to questions, inquiries and emergencies• Problem resolution; partner with DCP to make on the spot decisions to resolve potential issues that arise during the drawings.

Southern New Hampshire University

Master of Business Administration, Operations and Project Management

Central Connecticut State University

Bachelor's degree, Communications and Marketing