Christina Arthur
Senior Vice President Recovery and Fulfillment Reporting and Execution @Bank of America
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WORK HISTORY
Senior Vice President Recovery and Fulfillment Reporting and Execution @Bank of America
Newark, DE, US
Leads a team of 13 business analysts responsible for process execution and reporting to support back office operations and recovery efforts within Collections and Recovery. The team provides daily performance reporting of over 600 multi-product processes, ensures accurate account movement for high risk processes, compiles monthly health of business reporting in addition to various analysis supporting strategies and regulatory requests. Additionally collaborates with the technology team in implementation of PEGA workflow and enhancements of existing technology.
EDUCATION
Shippensburg University of Pennsylvania
BA, Communications/Journalism
ABOUT CHRISTINA ARTHUR
A driven, capable and collaborative Business Intelligence Manager with 25+ years of overall experience in the financial services industry, Christina has demonstrated ability to manage multiple and changing priorities across the Collections, Recovery and Fulfillment division. She is skilled at turning data into meaningful insights to drive performance improvements through multiple forums including presentations, papers and data visualization.
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