Christie Sandoval
EVP @ T-Mobile | Customer Experience
- Role
- Executive Vice President and Chief Customer Officer at T-Mobile
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Christie Sandoval
At T-Mobile, I have the privilege of leading a talented team of frontline professionals across Customer Service, Global Care Operations, and HQ functions. Together, we drive innovative, customer-first strategies that blend cutting-edge AI with human-centered service. Our mission is to deliver seamless, personalized experiences that not only meet but exceed customer expectations, building lasting loyalty and driving sustainable growth.
Experience
Executive Vice President and Chief Customer Officer
Dec 2025 — Present
Skills
- Program Management
- Vendor Management
- Cellular Communications
- P&L Responsibility
- Cross-Functional Team Leadership
- Channel
- Retail
- Retail Sales
- Account Management
- Customer Satisfaction
- Training
- Product Marketing
- Strategic Partnerships
- Telecommunications
- Mobile Communications
- Employee Training
- Leadership
- Team Building
- Management
- Process Improvement
- Sales Operations
- Customer Retention
- Customer Experience
- Project Management
- People Development
- Mobile Devices
- Sales
- Wireless
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