Christie Lau
Product Design, Db2, Core Software at IBM
- Role
- Product Design Lead at IBM
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Christie Lau
I have a proven track record of solving complex design challenges, translating user pain points into effortless product features. My passion is how to make the user journey even more seamless. I take great pleasure in collaborating with other designers as well as business and engineering teams, using my interpersonal skills to keep everyone moving forward together- Expertise in customer and merchant onboarding, calendars, invitations, podcasts, photos, payments, gamification, merchant tools, invoice, and applications for supply chain collaboration- Emphasis on a design process backed by research, validated through metrics, and improved upon iteratively- Flexibility to work in start-up mode as well as within established companies (AOL, PayPal, Intuit, SAP) and team structures- Experience with Agile and other development methodologies- Passion to mentor emerging designers, from personal growth to interpersonal communication skill. Coach individuals to gain a better sense of self, take ownership of projects, collaborate with team members, and lead the way to get things done cool and well.
Experience
Product Design Lead
Mar 2021 — Present · US
Lead the UX for Db2 Intelligence Center, empowering DBAs to manage Db2 databases more efficiently through customized dashboards and intuitive administrative workflows powered by AI‑driven intelligence.
Education
The Hong Kong Polytechnic University
Diploma, Design
1989 — 1991
California College of the Arts
BFA, Industrial Design
1992 — 1996
Skills
- Axure
- Omnigraffle
- Agile Methodologies
- Adobe Illustrator
- User Experience Design
- Flow Diagrams
- Design Thinking
- Information Design
- Interaction Design
- Product Design
- E-Commerce
- Illustrator
- Axure Rp
- Heuristic Evaluation
- Mobile Devices
- User Interface
- Mobile Design
- Photoshop
- Information Architecture
- Human Computer Interaction
- Experience Design
- Wire Framing
- Mobile Applications
- User Experience
- User-Centered Design
- User Interface Design
- Wireframes
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