Christie Gera
Manager of Technical Writing at Appfire
- Role
- Manager, Technical Writing at Appfire
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Christie Gera
Technical Writer and Illustrator with over 20 years of professional experience writing software documentation. Proven abilities in problem-solving and cross-department communication. Expert at preparing user documentation from research to final media distribution.Specialties: Graphic Design, Technical Writing, Technical Illustration
Experience
Manager, Technical Writing
Jul 2022 — Present
Lead a team of internal technical writers who write support documentation for all Appfire employees, as well as for the IT Support team on their most commonly-performed processes- Lead a team of external technical writers who write documentation for all Appfire apps.
Education
Ithaca College
Organizational Communication, Learning, & Design, Communications
1997 — 2000
Skills
- Photoshop
- Software Documentation
- Adobe Indesign
- Editing
- Online Help
- Snagit
- Illustrator
- Adobe Framemaker
- Dita
- Robohelp
- Adobe Photoshop
- Training
- Technical Writing
- Adobe Illustrator
- Telecommunications
- Indesign
- Microsoft Office
- Single Sourcing
- Agile Methodologies
- Techsmith Snag-IT
- Graphic Design
- Technical Documentation
- Framemaker
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