Christie McMullen
President and Chief Operating Officer, Elizabethtown Gas | Energy and Utility Executive: Transforming businesses to achieve breakthrough performance improvement.
- Role
- President & COO at South Jersey Industries
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Christie McMullen
I am an experienced energy and utilities executive with a focus on gas and electric operations and process improvement. I currently serve as president and chief operating officer of Elizabethtown Gas, a wholly-owned subsidiary of SJI Utilities serving over natural gas customers in Hunterdon, Mercer, Middlesex, Morris, Sussex, Union and Warren counties. In this role, I oversee all aspects of the Elizabethtown Gas operations, including engineering, field operations, infrastructure replacement, new business construction, contact center operations and billing. I am also responsible for the company’s day-to-day operations, including promoting and ensuring safety, reliability, compliance, operational excellence and financial integrity.My sweet spot is in leading teams through transformational changes. I achieved my Six Sigma Master Black Belt certification earlier in my career and have leveraged the practices to deliver breakthrough results for numerous business problems/opportunities such as:• Merger integration and best practice implementation• Business transformation• Process improvement• Work management transformation• Infrastructure replacement program development I am dogmatic in my approach to process improvement and view mergers as an opportunity to identify and align best practices, resulting in financial savings and improved customer satisfaction, compliance, and safety.
Experience
President & COO
Dec 2018 — Present · Union, NJ, US
Oversees all aspects of the Elizabethtown Gas operations, including engineering, field operations, infrastructure replacement, new business construction, contact center operations and billing. Other responsibilities include: day-to-day operations, promoting and ensuring safety, reliability, compliance, operational excellence and financial integrity for the company.
Education
University of Maryland
Bachelor of Science - BS, Electrical Engineering
Loyola University Maryland
Master of Business Administration - MBA
Skills
- Gas Leak Response and Management
- Program Management
- Strategic Planning
- Six Sigma Master Black Belt
- Change Management
- Project Management
- Smart Grid
- Business Process Improvement
- Merger Integration
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