Christian Moore
National Vice President, Contact Centers
- Role
- National Vice President at Centene Corporation
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Christian Moore
Outstanding track record of contact center leadership, growing engagement culture, delivering transformation projects which increase business productivity and optimize operational effectiveness within the Department, Vendor, and Organization space.
Experience
National Vice President
Mar 2019 — Present
Education
University of Miami Herbert Business School
MBA, Management
2001 — 2003
University of Florida
B.S., Economics
1990 — 1995
Skills
- Operations Management
- Performance Management
- Crm
- Employee Training
- Sales Operations
- Customer Retention
- Contact Centers
- Customer Service
- Telemarketing
- Business Analysis
- Call Center
- Workforce Management
- Business Process Improvement
- Cross-Functional Team Leadership
- Customer Experience
- Insurance
- Customer Satisfaction
- Training
- Call Center Development
- Management
- Team Building
- Outsourcing
- Account Management
- Direct Sales
- Program Management
- Change Management
- Recruiting
- Lead Generation
- Vendor Management
- Leadership Development
- Budgets
- Strategy
- Salesforce.com
- Negotiation
- Human Resources
- Sales Management
- Project Management
- Call Centers
- Business Development
- Leadership
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