Christian Parker

About Christian Parker

Technology-driven operations executive with a 20+ year track record of scaling global…

Experience

1. Executive Head of Ops Transformation

   TrueCommerce

   Sep 2011 — Present · Pittsburgh, PA, US

   EXECUTIVE HEAD OF OPS TRANSFORMATION (Feb 2023 - Present) As the Head of OPs Transformation, I am responsible for steering the company toward a more efficient, adaptable, and forward-looking operational stance. Responsible for areas such process improvement, change management, technical integrations, and cultural shift; my focus is around how we integrate, scale and optimize our wide variety of solutions, global footprint of talent, and technical capabilities. In addition to my duties as Head of OPs Transformation I am also responsible for our Asia Pacific operations overseeing our core teams in Vietnam and China. Responsibilities included: Mergers & acquisitions (integration of acquired businesses/intellectual properties), strategy design, process development, data management, analytics, leadership/cultural development, talent scaling, risk management, optimization in business models, infrastructure consolidation/optimization, budget oversight, forecasting and scaling. Previous Roles within TrueCommerce: VICE PRESIDENT, GLOBAL SOURCING & APAC OPERATIONS (20••••23) VICE PRESIDENT, MANAGED SERVICE OPERATIONS (20••••22) DIRECTOR, MANAGED SERVICES (20••••19) MANAGER, TECHNICAL SERVICES (20••••16) SUPERVISOR, SUPPORT SERVICES (20••••14)

Skills

• .net
• Business Integration
• Process Engineering
• Windows Server
• Edifact
• People Development
• Sql
• Pressure Handling
• Professional Services
• IT Strategy
• Scrum
• Netsuite
• Product Management
• Business Process Efficiency
• Analytical Skills
• Edi
• Ansi X12
• Requirements Engineering
• Leadership Accountability
• Windows Azure
• Multi-Task & Handle High-Volume Workloads
• Support Management