Christian Henderson

Head of Projects & Service Transition @Exclusive Secure Care Services

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Head of Projects & Service Transition @Exclusive Secure Care Services

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EDUCATION

1991 — 1996

Sheffield Hallam University

Bachelor of Science (B.Sc.), Business Information Systems

SKILLS

Test and ReleaseBehavioural ChangeCrisis ManagementProject ManagementService OperationItil Service StrategyProgram ManagementSystem DeploymentItilPrince2Risk ManagementAgile Project ManagementChange ManagementService DesignRisk IdentificationStrategy ImplementationBusiness AnalysisMentoringRelationship ManagementRelease ManagementOutsourcingGovernanceError ReductionService ManagementStakeholder ManagementTeam LeadershipSdlcProject DeliveryQuality AssuranceTestingBusiness Case DesignProcess DesignTechnology ImplementationDevelopment LifecycleScrumTest ManagementBudget HolderBusiness TransformationProgramme ManagementAgile Methodologies

ABOUT CHRISTIAN HENDERSON

Service Transition SME, bringing a wealth of experience to both my Change & Programme Management expertise. I have a recognised history of facilitating smooth transitions for new and modified services across various industries, including media, government, higher education, finance, and manufacturing. My expertise lies in delivering successful outcomes for some of the world\'s largest organisations.I have an exceptional track record of success, harnessing my expert knowledge of ITIL 2011 to revolutionise complex product delivery solutions in demanding environments. On a global scale, I have led strategic and behavioural change, leaving a lasting impact. As a proactive leader, I prioritise the cultivation of talent and strive for business excellence by leading and inspiring dedicated staff.

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Christian Henderson — Head of Projects & Service Transition at Exclusive Secure Care Services in Leeds, GB | Unifers