Christiane Hack
Project Manager Sales Operations (Salesforce, Global Process Harmonization, Digitalization) @Diehl Metering
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WORK HISTORY
Project Manager Sales Operations (Salesforce, Global Process Harmonization, Digitalization) @Diehl Metering
supporting Sales Operation department in managing harmonization & process automation initiatives related (but not limited) to Salesforce
EDUCATION
Cosmocolor Import & Großhandel
Assistant for Wholesale & Foreign Trade, Subject Area: Foreign Trade, Wholesale & Foreign Trade
IU International University of Applied Sciences
Bachelor of Applied Science - BASc, Business & IT (Informatics)
Chamber of Commerce & Industry
Bachelor Professional of Business (CCI), Economics
ABOUT CHRISTIANE HACK
No matter how critical the time or the topic, I can be thrown into anything, with you safe in the knowledge that I will overcome the hurdles & carry the project across the finish line successfully.I am an experienced Application Administrator & Project Manager specializing in sales & service topics with a hands-on mentality, keen perception of complex topics, & strong communication skills in both English and German languages.In addition to having led several internal Salesforce & SAP interface projects reducing order entry times for certain customers by 50% to 75%, I also headed up customer initiatives in which we implemented a new RMA ticket interface saving up to 60 % of ticket processing time. Focusing on streamlining and reducing the daily stresses and constraints of our customers & colleagues, I excel in tackling challenges head on, rather than avoiding them. These challenges help me grow into an improved, better version of myself.
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