Christian Young
Senior Account Manager @ Map My Customers
- Role
- Senior Account Manager at Map My Customers
- Location
- Smyrna, TN, US
- LinkedIn followers
- 500 followers
About Christian Young
I help revenue teams turn CRM platforms into predictable growth engines.Senior Account ManagerFormer HubSpot Elite Partner ConsultantI’m passionate about helping customers move beyond CRM adoption to real, measurable business outcomes.As a Senior Account Manager at Map My Customers, I partner with revenue leaders to ensure their CRM investment drives value across sales, marketing, and operations. I act as a strategic advisor - aligning business goals with platform capabilities, strengthening customer relationships, and identifying opportunities for growth and expansion.Before this role, I spent over four years at Aptitude 8, a HubSpot Elite Partner, leading complex, multi-hub implementations. That hands-on experience gives me a unique edge: I understand how systems are built and how they should evolve to support long-term revenue strategy.I bring a strong foundation in- RevOps & CRM strategy- Customer lifecycle & data architecture- Cross-functional alignment (Sales, Marketing, Service)- Value realization, adoption, and expansionMy approach is collaborative, transparent, and outcome-driven.If you’re focused on maximizing the impact of your CRM, aligning revenue teams, and building systems that scale, let’s connect.
Experience
Senior Account Manager
Jan 2026 — Present
As a Senior Account Manager at Map My Customers, I partner closely with customers to drive adoption, value realization, and long-term success across their accounts. I serve as a trusted advisor, aligning customer goals with platform capabilities to support revenue growth, retention, and expansion.In this role, I focus on:Owning and growing a portfolio of customer relationships from onboarding through renewalDriving product adoption and customer satisfaction through proactive account managementTranslating business needs into actionable solutions and strategic recommendationsIdentifying expansion opportunities while ensuring customers achieve measurable ROICollaborating cross-functionally with Sales, Product, and Support to advocate for customer needs.
Education
Praxis
Business / Marketing
2019 — 2021
Motlow State Community College
Associate of Science - AS, Business Administration and Management, General
2019 — 2020
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