Christian Alder
Advisory Board Member @Customer Experience At Uc Irvine, Dce
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WORK HISTORY
Advisory Board Member @Customer Experience At Uc Irvine, Dce
Provide strategic direction for the growth and future of the Customer Experience Program at UC Irvine to make this program best-in-class for all professionals.
EDUCATION
Brigham Young University
BA, Asian Studies & Korean
Executive Education - Harvard
Client Executive Certification Program
Thunderbird School of Global Management
Masters, International Management & Marketing
W. P. Carey School of Business – Arizona State University
Master of Business Administration (MBA), Supply Chain Management & International Business
SKILLS
ABOUT CHRISTIAN ALDER
M.B.A. with proven enterprise sales, enterprise software sales, marketing, project management and leadership experience. Successful Enterprise Software (SaaS, CPaaS, PaaS, UCaaS), CRM, Mobile, Digital Transformation, Digital Customer Engagement, Digital Transformation, Business Intelligence, Analytics, Cloud, eProcurement, S2P, P2P and eCommerce Sales experience. Experience selling AI and GenAI powered SaaS solutions. Successful strategic alliance, partnerships, joint-ventures and consulting initiatives experience. Sold to major companies including: Google, Apple, Yahoo, Netflix, Intel, SpaceX, Electronic Arts, BMO Harris, Thrivent, Nationwide Insurance, Houlihan-Lokey, Abbott, etc. Salesforce, SugarCRM, Verint, Vonage and 8.5 yrs IBM, enterprise territory sales, marketing and business development experience. Recipient of IBM V.P. and Leadership Awards. Closed some of the largest deals at companies have worked for. Experience with and competing against major CRM\'s including: Salesforce.com, Microsoft Dynamics, Oracle and Digital Customer Engagement platforms. Excellent, leadership, analytical and problem solving skills, strong focus on customer satisfaction. Persuasive communicator with well-developed presentation skills. University of California Irvine (UCI)- Customer Experience Program-Advisory Board Member.Specialties: • Enterprise Sales (Hunter and New Logo)• Enterprise Software, Services and Hardware Sales• GenAI and AI SaaS Sales• SaaS, PaaS, UCaaS, Mobile & Social• CRM, Marketing Solutions, Service and Contact Center Solutions• Digital Transformation, Digital Customer Engagement, Artificial Intelligence (AI)• Business Intelligence, Analytics, Social CRM, Mobile Analytics, • eProcurement, eSourcing, Source to Pay, Procure to Pay, Contract Lifecycle Management• Supplier Management, Supplier Risk Management, eInvoice, AP Automation• Enterprise Account Executive, Enterprise Account Management• International Business Development• Strategic Joint Ventures & Alliances • Capital & Fund Raising• Intellectual Property and Patent Strategy, Consulting, Brokerage and Monetization• International Project Management & Finance• Media & Entertainment• Alternative Energy / Clean Technology • Utility & Energy Services • Negotiation / Arbitration
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