Christian Torchia
Ops Leader & Strategy Builder | Scalable Systems, GTM Execution, and Customer Success for High-Growth Teams
- Role
- am Success at Vendoroo
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Christian Torchia
AI Adoption is a Customer Success problem. I build AI workflows for real businesses and…
Experience
am Success
Jul 2025 — Present · San Diego, CA, US
Driving long-term adoption and measurable ROI across all Roo modules- Surfacing insights from platform usage to reduce escalations and improve workflows- Partnering with product, onboarding, and ops to ensure a seamless post-launch experience- Analyzing performance data and client feedback to improve engagement and retention- Acting as the bridge between the AI workforce and the human expectations behind it
Education
University of Rhode Island
Bachelor’s Degree, Marketing
2013 — 2017
Skills
- Social Networking
- Powerpoint
- Microsoft Powerpoint
- Teamwork
- Research
- Customer Service
- Customer Satisfaction
- Computer Proficiency
- Event Planning
- Microsoft Office
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