Christian Tan
Director IT, Operations Management
- Role
- Director IT, Operations Management at Qlik
- Location
- Yorba Linda, CA, US
- LinkedIn followers
- 500 followers
About Christian Tan
At Talend, my leadership in the North America Customer Support division has been pivotal in enhancing product adoption and customer success. With a keen focus on cx initiatives, our team has consistently driven customer satisfaction by providing exceptional support for an array of products, ensuring seamless integration with diverse technologies.Through a strategic approach to organizational change, we\'ve strengthened customer relationships and achieved critical KPIs. My expertise lies in not just leading a motivated workforce but also in collaborating with cross-functional teams to resolve key issues, fostering a culture of knowledge-centered support that aligns with Talend\'s commitment to service excellence.
Experience
Director IT, Operations Management
Dec 2024 — Present
Education
UC Irvine
Oracle Extended University
2003
California Polytechnic University
BS Degree, Business Administration; Computer Information Systems
2001
Skills
- Software Development
- Unix
- Mysql
- Technical Support
- Application Performance Management
- Performance Tuning
- Microsoft Sql Server
- Sql
- Databases
- Pl/Sql
- Pre-Sales
- Saas
- Virtualization
- Oracle
- Cloud Computing
- Vmware
- Enterprise Software
- Troubleshooting
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