Christian Salcedo

IT Specialist @Internal Revenue Service

US

Optimized vulnerability management processes by leveraging Qualys features such as asset discovery, patch detection, and risk prioritization.Proficient in using Splunk for log analysis, event correlation, and generating actionable insights to enhance system security and performance.Experienced in implementing and managing access control systems to ensure secure and appropriate user access to critical systems and data.Provide prompt and effective technical support by managing help desk tickets and resolving user issues.Administer and maintain the patch server to ensure timely deployment of critical updates, enhancing system security and compliance.Administer the government credit card for authorized expenses, ensuring compliance with financial policies and prompt reconciliation.Documented technical expertise by creating comprehensive guides, manuals, and knowledge bases that facilitate effective troubleshooting and promote team collaboration.Facilitated the acquisition and management of ArcGIS software licenses, ensuring compliance with organizational policies and optimizing resource allocation for end users.

Grand Canyon University

Healthcare administration, Health/Health Care Administration/Management

Rockland Community College

Math and Science, Biology, General

Western Governors University

Master of Science - MS, Cybersecurity and Information Assurance