Christian Pena

Customer Relations Manager @Gold Standard Fire Protection

San Diego, CA, US
MOBILE NUMBERS
+18•••••••73

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WORK HISTORY

Jan 2022 — Present

Customer Relations Manager @Gold Standard Fire Protection

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San Diego, CA, US

Communicating with clients to understand their needs and explain product value-Building relationships with clients based on trust and respect-Collecting and analyzing data to learn more about consumer behavior-Maintaining updated knowledge of company products and services-Resolving complaints and preventing additional issues by improving processes-Identifying industry trends-Acting as a client advocate with a focus on improving the buyer experience.

EDUCATION

2011 — 2012

Tyler Junior College

General Business

2016 — 2017

Schreiner University

Master of Business Administration (MBA)

2012 — 2016

Schreiner University

Bachelor's Degree

SKILLS

Microsoft OfficeCommunication SkillsLeadership and Management SkillsCreativity SkillsTime ManagementAdaptability/FlexibilityReliability/Responsibility SkillsLoyalty SkillsProfessionalismEthical LeadershipProblem SolvingFinanceTeamworkCustomer ServiceBankingPublic SpeakingLeadershipPowerpointMicrosoft Powerpoint

ABOUT CHRISTIAN PENA

Experienced Business Development Specialist with a demonstrated history of working in the computer software industry. Skilled in Easily Adaptable, Creativity Skills, Microsoft PowerPoint, Finance, and Public Speaking. Strong sales professional with a Master of Business Administration (MBA) focused in Finance from Schreiner University.

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