Christian Miller
Senior Consultant at Telus Digital
- Role
- Senior Consultant, Strategy & Transformation at TELUS Digital
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Christian Miller
I’m a customer experience and strategy leader focused on driving digital transformation and delivering customer-centric solutions that create measurable business value. Over the past six years, I’ve led high-impact initiatives that streamline operations, enhance retention, and boost profitability across multiple industries.Currently at TELUS Digital, I help customers solve complex challenges by leveraging Salesforce’s out-of-the-box functionality alongside tailored customizations that elevate the experience for both internal teams and external users.Previously, in my role Big Ass Fans, I spearheaded large-scale digital transformations, including Salesforce Service Cloud and Order Management implementations, MuleSoft integrations, and major e-commerce and financial system upgrades—initiatives that reduced costs, accelerated processes, and delivered a connected, data-driven customer journey.
Experience
Senior Consultant, Strategy & Transformation
Jan 2025 — Present · Cincinnati, OH, US
Education
Northern Kentucky University
Bachelor's degree
2015 — 2019
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