Christian Lehmann

Senior Key-account-manager @Grey Solutions Gmbh

Built and implemented a Key Account Management function from the ground up, including the development of strategies, processes, and client relationships to drive long-term revenue growth. Developed strategic account plans to drive revenue growth and identify upselling opportunities Lead key account teams on a functional level, with a strong focus on strategic customer development Act as the main point of contact between key clients and internal teams, ensuring seamless communication and delivery Analyze client needs and market trends to provide tailored solutions and strengthen customer engagement Built and maintained strong relationships with key clients to ensure long-term partnership and satisfaction Close collaboration with our consultants to develop and align joint strategies for client success Monitoring account performance and regularly reported on KPIs to ensure client satisfaction and continuous improvement Supporting the implementation of new services and solutions within key accounts, ensuring a smooth transition and adoption