Christian Keyes-Garcia
Ux Design Architect @Armstrong Transport Group
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WORK HISTORY
Ux Design Architect @Armstrong Transport Group
Charlotte, NC, US
Established full end-to-end UX Design process for all departments within the organization- Lead User Research efforts including Stakeholder Interviews, User Interviews, Contextual Inquiries, Usability Testing, A/B Testing, Journey Mapping Workshops, & Proto-Persona Development- Lead full User Experience process for new product development & enhancements- Spearheaded the design of the Bulk Lane Search Tool for the Pricing Analytics Team, turning a 3 day, manual task into a 2 hour automated system job- Lead the design of the Pricing Analytics Tool that pulls in data from 3 Shipment Pricing databases to produce accurate Lane/Shipment pricing- Collaborate with stakeholders across 12 company departments to capture platform enhancements and new product build requirements- Leading the redesign of ATG\'s proprietary logistics web application- Leading the design of new back-office (Finance, Claims, Accounting, Billing, Legal, Credit, Cash Applications & Controllers) platforms, including User Experience Design, Interaction/UI Design, & 3rd Party Integrations.
EDUCATION
New Mexico State University
Bachelor of Science - BS, Applied Mathematics
University of Denver
Professional Certificate, UX/UI Design
New Mexico State University
Bachelor of Science (BS), Computer Science
SKILLS
ABOUT CHRISTIAN KEYES-GARCIA
At Armstrong Transport Group, my dedication to user-centric design principles has led to the creation of transformative digital tools. My role as UX Design Architect has seen me successfully establish a comprehensive end-to-end design process, and lead user research that aligns closely with our business goals. One of my notable contributions is the design of the Bulk Lane Search Tool, which significantly reduced task time from days to hours, a testament to the effectiveness of integrating user feedback into product development.Mastery of Figma and a deep understanding of design systems have been central to my work, enabling efficient collaboration with teams across twelve departments. The design of the Pricing Analytics Tool, a product that synthesizes data from multiple sources to inform shipment pricing, reflects my commitment to creating impactful and intuitive products. This focus on meaningful design and collaborative efforts has elevated the user experience for our stakeholders and reinforced our position at the forefront of innovative logistics solutions.
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