Christian Katavic
Senior Manager, Business Intelligence @Alliant Credit Union
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WORK HISTORY
Senior Manager, Business Intelligence @Alliant Credit Union
Chicago, IL, US
Reporting to the SVP, Chief Digital & Marketing Officer, I lead an analytics team comprised of 7 data analysts- Member of the Data Security Review Board (DSRB), dedicated to ensuring the appropriate access and use of data throughout the organization- Oversees analytics for product, member experience, digital channels, web/clickstream analytics, marketing acquisition, digital account opening, and call center/operations- Promotes the use of best practices and data education through building a BI Community of Practice- Delivers performance tracking and actionable insights to business partners to support strategic objectives- Partners with business leaders to synthesize KPIs and targets for the business to adhere to- Communicates with senior leadership regularly to share how the business is tracking to enterprise objectives using data to tell the story, and provides prescriptive recommendations- Oversees the strategy and execution of the NPS program- Architected and created the first enterprise wide complaint management system to comply with regulatory requirements and provide a new listening post to collect member feedback- Established a framework for gathering feedback data across channels and disseminating to product owners throughout the org.
EDUCATION
Elmhurst University
Bachelor’s Degree
SKILLS
ABOUT CHRISTIAN KATAVIC
Every organization has data. The difference lies in how you use it and the story it tells. I help companies turn analytics into advantage, leading teams that translate numbers into narratives that drive change.Over the past five years, I’ve built and led a high-performing BI team that transforms raw data into clear, actionable insights that drive growth and operational excellence.My passion is helping organizations move beyond dashboards toward a true culture of data-driven decision-making. I’ve guided enterprise data strategies, championed data literacy and self-service analytics, and partnered with executives across every line of business to turn insights into measurable impact.Some of my favorite challenges include: • Leading analytics initiatives that drive real change, from improving NPS to growing membership and deposits. • Translating complex technical outcomes into business language leaders can act on immediately. • Coaching teams to look beyond the numbers and uncover the story data tells.I believe the most effective analytics leaders combine curiosity with clarity—digging deep into data while keeping the story simple and actionable. Strong leadership in this space means not only delivering insights, but becoming a trusted advisor who helps the business make confident, informed decisions.Outside of work, I enjoy carrying on a longstanding Croatian family tradition of making small-batch wine, a hands-on reminder that experimentation, patience and precision often lead to the most rewarding results. I’m also passionate about the analytics of fantasy football; as a former fantasy football blog creator, I love identifying insights and sharing them through data-driven storytelling.Guided by my faith and a commitment to servant leadership, I strive to build teams that lead with empathy, curiosity, and purpose.
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