Christian Huckleberry
Enterprise Command Center Engineer @Wintrust Financial Corporation
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WORK HISTORY
Enterprise Command Center Engineer @Wintrust Financial Corporation
Rosemont, IL, US
Administration of SolarWinds and associated modules, as well as other enterprise monitoring solutions.• Review alarm logs daily to ensure alarms are being properly addressed.• Monitor all ECC system alerts and assist to resolve complex issues in network and applications. • Respond to ECC alerts in a timely manner, initiate policies & procedures to restore service.• Maintain metrics necessary to support KPI and KRI reporting related to areas of responsibility.• Identify, isolate and help resolve network, power and environmental and customer impacting issues in a 24x7x365 environment.• Identify, diagnose, and resolve problems affecting network performance and escalate to higher tier support using time based and severity criteria.• Work with the Network/Systems/Applications teams and SolarWinds Support to troubleshoot and understand system faults and application performance issues.
EDUCATION
Indiana University Indianapolis
Bachlors, Mechcanical Engineering Technology
Ivy Tech Community College
Associates, Automotive Technology
SKILLS
ABOUT CHRISTIAN HUCKLEBERRY
Enterprise Command Center Engineer
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