Christian Horbach
Manager, Professional Services in Emea Central @Salesforce
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WORK HISTORY
Manager, Professional Services in Emea Central @Salesforce
Hamburg, DE
Leading tailored client-specific transformation programs, providing profound Subject Matter Expertise for successful project delivery and aligning solutions with customer needs and Salesforce best practices• Driving organizational success, actively participating in multiple deals, influencing $36M+ in FY24• Collaborating with Sales teams, owning pre-sales activities, ensuring project success• Leading Pre-Sales Excellence initiatives, creating assets integral to GTM processes• Pivotal role in global initiatives like Guided Scoping, serving as a Subject Matter Expert• Managing multiple strategic customers, demonstrating effective multitasking and strategic account management• Proactively identifying and mitigating concerns, maintaining transparent communication with leaders• Continuously improving organizational effectiveness, fostering a motivated work environment, exploring innovative approaches
EDUCATION
FOM Hochschule für Oekonomie & Management
Bachelor of Science - BS
FOM Hochschule für Oekonomie & Management
Master of Science - MS
Trailhead by Salesforce
Trailhead Ranger
ABOUT CHRISTIAN HORBACH
I am a business information scientist who helps organizations connect Sales, Service, and Marketing to create seamless, customer-centric experiences - powered by technology, data, and collaboration - and enable the best customer experience. At the intersection of strategy, people, and IT, I ensure that the right information reaches the right hands in the right way, enabling smart decisions and meaningful change. What sets me apart is my ability to dive into complex challenges quickly and translate them into clear, actionable outcomes - across industries, teams, and technologies. I thrive in interdisciplinary settings, support cross-functional collaboration, and contribute to large-scale transformation programs that focus on real impact, not just delivery. I enjoy working with curious minds and motivated teams, and believe that great results come from open exchange, mutual respect, and a shared commitment to improvement. Outside of work, I explore topics like smart home, IoT, financial markets, maker projects, and global food trends - always learning, always connecting ideas.
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