Christian Gunn-McGee
Regional Manager - Obs Catering Operations @Delta Air Lines
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WORK HISTORY
Regional Manager - Obs Catering Operations @Delta Air Lines
Detroit, MI, US
Manage all On-Board Services related activity and day-to-day oversight of business partners that support the catering operations within the DTW Hub. Created Standard Operation Procedures and tracking systems to support flight attendant engagement and increase customer satisfaction.Provides direction and guidance to a team of Coordinators who are responsible for completing all established safety, flight, ramp, and kitchen audits supporting continuous improvement-2021 Caterer of the Year-2022 Hub with the highest Net Promoter Score-2023 Hub Safety Challenge Winner
EDUCATION
Indiana Institute of Technology
Business Administration and Management, General
Advanced Technology Academy
High School Diploma
ABOUT CHRISTIAN GUNN-MCGEE
Team focused, hands-on leader, with over a decade of servant leadership experience and a talent for building relationships and inspiring teams. An experienced leader who doesn’t leave until the job is done and rallies the team in difficult situations and irregular operations. Serves as a liaison between employee advocacy groups and senior leadership. Member of the In-Flight Diversity, Equity, & Inclusion (IDEIC) Key Performance Indicators (KPI) committee which focuses on envisioning, evaluating, and putting forth recommendations on meaningful metrics to track IFS’ progression towards a more diverse and inclusive organization.
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