Christian Augusto Garcia Huerta
Senior Customer Success Manager @Syntax
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WORK HISTORY
Senior Customer Success Manager @Syntax
MX
Main activities-Develop and maintain strong relationships with senior-level stakeholders to understand their business goals and align company solutions to meet those objectives-Act as the voice of the customer within the company, advocating for their needs and ensuring issues are addressed promptly and effectively-Utilize customer data and analytics to identify trends, measure success metrics, and proactively recommend strategies for improvement and growth-Work closely with sales, technical and support teams to ensure a seamless customer experience and drive product adoption and expansion opportunities.
EDUCATION
Universidad Veracruzana
Bachelor of Business Administration (B.B.A.), Bachelor of Business Administration
Clark University
Master's degree, Information Technology
SKILLS
ABOUT CHRISTIAN AUGUSTO GARCIA HUERTA
Accomplished IT professional with extensive international experience in account management and service delivery, spanning diverse regions including the United States, Mexico, and Poland. Adept at leading project planning and execution, enhancing customer relationships, and ensuring SLA adherence across global markets.
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