Christian Flagg

Experience

1. IT Manager

   Melmark New England

   Nov 2013 — Present · Andover, MA, US

   Manage all aspects of IT Department for Melmark New England’s School Campus, Adult Program, North Carolina School and Remote locations. • Oversee IT for 16 Buildings (4 schools and 12 residential homes)• Manage entire virtual infrastructure, Nimble Storage • Configuration and management of Cisco Switches/WatchGuard firewalls• Manage/Mentor small team of technicians• Lead all phases of IT Project management• Involved in Strategic Planning, Budgeting/Capital Purchasing and IT vision of the company• Ensure HIPAA and WISP Compliance is enforced and followed• Manage O365 Hybrid environment• Manage Help Desk to ensure timely and accurate handling of all help desk requests• Configure and test onsite and remote backups• Building out new networks as expansion requires• Establish, audit and maintain Cyber Security program• Communicate with and oversee all third party resources.• Initiated, designed and ran migration of on premise exchange environment to Office 365 hybrid configuration for entire company (All Divisions).• Initiated annual security audit/penetration testing.• Rolled out Multifactor Authentication solution to all users across 3 divisions.• Worked with Software development team to move in house application to Azure Cloud• Manage/Maintain Sage environment across divisions

Skills

• Vmware
• Mcitp
• Websense
• Network Administration
• Vmware Infrastructure
• Microsoft Exchange
• Storage Area Networks
• Virtualization
• Vpn
• Citrix
• Saas
• Sonicwall
• Firewalls
• Sophos
• Networking
• System Administration
• Disaster Recovery
• Dhcp
• Active Directory
• Windows Server
• Cisco Technologies
• Servers
• Network Security
• Vmware Esx
• Microsoft Certified Professional
• Dns
• Integration