Christian Doran

Manager @Waterway Carwash

Northbrook, IL, US

As manager, I work with a team of four others to provide clean cars to the North Shore area, train and coach employees, engage with difficult customer service situations, coach our sales teams, and emphasize safety. I oversee 70+ employees with a varying age range. As manager, I am very comfortable handling customer recovery situations, working with excel, learning to work with different people and how different leadership styles work. At Waterway, I manage a fast-paced environment where excellence in service, attention to detail, and team morale are top priorities. I thrive in dynamic settings and take pride in motivating my team to exceed performance goals while maintaining a positive, respectful work culture.I’m always open to learning, growth, and building strong community connections through quality service. I Maintain high standards of cleanliness, professionalism, and customer satisfactionHandle scheduling, staffing, and performance evaluations. I also Coordinate with corporate teams to implement promotions and uphold brand standards.

DePaul University

Master of Business Administration - MBA, Business Administration and Management, General