Christian Chumbley
Leadership in Global Travel Management, Customer Experience, Positioning, and Operations
- Role
- Global Travel Producer & Operations Manager at Gray & Co
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Christian Chumbley
Strategic and mission-driven manager who drives steady sales growth by building highly engaged teams and cultures, bringing structure to chaos, and delivering world-class customer experiences via expert leadership and experience design. With Gray & Co, Travel & Leisure\'s #1 tour company in 2017, I contribute to management of operations, staff hiring and training, and itinerary design for High Net Worth Individuals. For the Better Place Forests startup—named one of Fast Company’s Most Innovative Companies of 2020—I developed products, systems, and teams to drive rapid revenue growth. Prior to that, I played a primary role in driving the quality and growth that made Backroads Travel Inc. the global leader in luxury active travel. Areas of expertise include: performance optimization, segment design & direction, multi-channel marketing strategy and positioning, operations management, customer experience, and partnerships & sponsorships.
Experience
Global Travel Producer & Operations Manager
Feb 2023 — Present
Forbes recently promoted Gray & Co. as,\"the smallest outfitter ever to win the top spot in the Travel + Leisure World’s Best. The ultra-luxury company has no catalog or schedule trips, and does only bespoke custom private itineraries, especially for hiking, cycling and multi-sport. The choice of the private jet crowd, Gray & Co. is amazing, detail-oriented, extremely hands-on, and does extras like sending a team to run through the entire itinerary as an advance test to make sure there are no surprises.If money is no object and you want the best, contact Gray & Co.\"
Education
University of California, Berkeley
Bachelors of Science with Honors, Anthropology
1987 — 1992
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