Christen Cassady

Product Operations Manager @OneStream Software

Rochester, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Product Operations Manager @OneStream Software

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Oversee Product Management and Software Engineering processes and operations to improve visibility and collaboration, increase productivity and quality, and allow for adaptability and efficiencyResponsible for identifying opportunities and problems, formulating strategies for improvement, proposing and validating the right strategy, planning and communicating changes, energizing those involved in the change, executing and supporting the changeCreate management alignment of goals, objectives, and strategic initiativesIdentify and manage adoption and usage of change, and reinforcement of documented operationsProvide leadership and direction to enhance effectiveness of operationsPrepare, equip, and support teams and management in ways that promote the company’s culture

EDUCATION

2013 — 2017

Oakland University

Master of Business Administration (MBA), Management Information Systems, General

2004 — 2008

Grand Valley State University

Bachelor of Science, Journalism, Advertising, Public Relations

SKILLS

Requirements AnalysisFashionService-Level Agreements (Sla)Vendor ManagementResearchProduct DevelopmentRequirements GatheringTrade ShowsMedia InterviewsLeadershipBudgetingMicrosoft OfficeWritingAdvertisingPublicityCommunity RelationsSocial Media MarketingEditingScrumEvent PlanningInternational RelationsVideo ProductionCustomer RelationsMicrosoft WordMicrosoft ExcelJournalismSocial MediaAgile MethodologiesPublic RelationsProofreadingMedia RelationsManagementAgile Project ManagementProduct ManagementAgile TestingProject ManagementFacebookTelephone SkillsEvent ManagementPress Releases

ABOUT CHRISTEN CASSADY

I am passionate about operations that provide better visibility and collaboration, increased efficiency, and more outputI am highly adaptable with strong critical thinking skills, capable of evolving processes, addressing bottlenecks, and responding to operational challengesI have a deep understanding of end-to-end lifecycle for building and deploying enterprise SaaS products and solutionsI am a trusted leader with the ability to collaborate, persuade and negotiate toward solutionsI make everyone feel included in discussions and decisions by ensuring all voices on the team matter and encouraging others to speak up, which brings new ideas to the forefront and encourages “out-of-the-box” thinkingI am a team builder that gains the confidence of other professionals both internally and externally by mitigating risks and roadblocks through clear communication and appropriate escalation

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