Christelle Tatum
Dispatch, Logistics, Property or Account management & Administrative Experience
- Role
- Customer Resource Coordinator at Johnson Controls
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Christelle Tatum
CORE COMPETENCIES• Management & Leadership guidance skills• Dispatch software: Service Titan, Jobber, Intuit Field Service Management• Customer Care and Administrative Practices• Microsoft Office Suite 365, CRM, QuickBooks, Freight Management Software• Account Management, Invoicing, Data/Order Entry• Dispatching/Transportation, Logistics, and Scheduling • Multi Line Phone Capability • Marketing skills & SOP creationSOFT SKILLS• Organized time management skills to be sure projects are complete• Collaborate with my team to achieve high standards of service • Adaptable in fast-paced environments with minimal supervision• Patient & empathetic conflict resolution & practice active listening• Able to communicate clearly and concisely• Relationship management with diverse backgrounds in business• Creative approach to streamline office procedures
Experience
Customer Resource Coordinator
Nov 2024 — Present · Bothell, WA, US
Manage incoming calls in a timely and effective manner~Identify customer needs~Manage schedules and skillsets assigned to jobs ~Manage activities and exceptions daily to drive Work In Progress (WIP)~Manage Service Requests daily to drive Work In Progress (WIP)~Monitor and drive individual performance against KPIs
Education
Nathan Hale High School
HS Diploma
1993 — 1994
Highline College
Associate of Arts (AA), Business Administration and Management, General
2002 — 2004
Skills
- Shipping
- Payroll
- Dispatching
- Microsoft Excel
- Transportation
- Access
- Team Building
- Inventory Management
- Invoicing
- Administrative Assistance
- Supervisory Skills
- Accounts Receivable
- Administration
- Outlook
- Logistics Management
- Training
- Logistics
- Microsoft Word
- Customer Service
- Microsoft Office
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