Christelle Correia
Trainer & Facilitator @CCMA | Contact Centre Management Association
Maidenhead, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2021 — Present
Trainer & Facilitator @CCMA | Contact Centre Management Association
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London, GB
SKILLS
Claims & UnderwritingManagerialContact Center OperationsUnderwritingClaimCall CenterContact CentersHealth InsuranceInsuranceInbound MarketingClaims ManagementCall CentersOperations ManagementCustomer SatisfactionNew Business DevelopmentCustomer ServiceTelemarketingManagementTeam ManagementCall Center DevelopmentAnalysisTrainingGeneral InsuranceCoachingRisk ManagementBusiness AnalysisCustomer RetentionPerformance ManagementEmployee EngagementProcess ImprovementWorkforce ManagementIvrContact Center ManagementLife Insurance
ABOUT CHRISTELLE CORREIA
MEET CHRISTELLE > My background includes 20+ years of leading business operations…
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