Chris Telfer
Business Systems Manager @Immigration Advice Service
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WORK HISTORY
Business Systems Manager @Immigration Advice Service
Oldham, GB
Client-side role; Business Systems Manager for the UK\'s largest immigration law firm- Manage and optimise Salesforce org- Develop custom Apex code, flows, and process automation- Integrate with third-party systems (TimeTap, Conga, 360 SMS App, Zendesk Livechat, Infinity, FormTitan, SurveyVista)- Developed lead scoring and assignment automation using Node.js and OpenAI- Developed content brief generator with Node.js and OpenAI API- Create and maintain production APIs with Express.js for scalable data integration- Developed RAG (Retrieval-Assisted Generation) system with Pinecone for advanced text generation- Developed industry news notifications and summaries using ChatGPT, Node.js, and MS Teams- Maintain WordPress marketing websites and eLearning platform (LearnDash, WooCommerce, Stripe)
SKILLS
ABOUT CHRIS TELFER
I’m Chris Telfer, passionate about utilising technology to create impactful solutions. I…
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