Joy Watson

About Joy Watson

I am a solutions-driven project manager with nearly a decade of experience guiding technology implementations, process improvements, and cross-functional initiatives in both public and private sectors. Throughout my career, I have led large-scale programs supporting thousands of users, streamlined operational processes, and built strong relationships with clients, vendors, and internal teams.My expertise includes IT project management, customer success, and program coordination. Things I\'ve done range from rolling out Microsoft 365 migrations for 120+ counties to managing a state-certified cybersecurity training program with users. I thrive on solving complex challenges, facilitating collaboration across stakeholders, and ensuring projects are delivered on time with measurable results.I strive to be approachable, collaborative, and dependable. I build strong relationships with clients and coworkers, keep projects organized and moving forward, and look to find solutions which help all who are impacted.

Experience

1. Solutions Delivery Lead

   ComResource

   Jul 2025 — Present · Columbus, OH, US

   Lead and facilitate weekly internal and external project status meetings for 5 clients covering all the current projects, track project hours, and collaborate to remove obstacles.Oversee over 15 concurrent cross-functional projects ranging from shorter projects such as phone system configurations to large projects such as IT managed services onboarding.Collaborate with project managers and the department director to improve project management processes and internal tracking.

Education

• University of Mary Hardin-Baylor

  Bachelor of Business Administration (B.B.A.), Marketing

  2011 — 2015