Christa Hurchalla

About Christa Hurchalla

I am a relationship-builder, connector, and helper, and I thrive on listening to client needs and going above and beyond to exceed expectations. In the Vice President, Global Client Success role at Careerminds, I have the unique opportunity to bring together my skills and expertise from my nearly 20 years in the HR Consulting and HR Tech industries, including 16+ years in the outplacement industry, to lead the strategy and execution of our four client success pillars: True Partner, Responsive, Flexibility, and Transparent – ensuring a seamless and delightful client experience across our global market. I have extensive experience growing relationships and engaging with clients across industries, of all sizes, from start-ups to Fortune 500 companies, and providing them with the strategies and resources needed to ensure successful outcomes. I am an innovative and creative leader, combining customer success and revenue growth through consultative cross-selling, up-selling, and opportunity identification and development. When outplacement support is provided and executed properly, your departing employees become your \"fans\" and brand ambassadors which is critical in retaining and recruiting top talent. Most importantly, Careerminds provides a combination of highly personalized, 1:1 career coaching supported by cutting edge AI and technology tools in our approach to helping your employees find their next job faster - and there is no time limit, we’ll provide coaching until they land their next role. Clients value me as a partner because of my high level of honesty and integrity, my positive energy, and my ability to listen and understand their business challenges and offer creative solutions. I am an outstanding written and verbal communicator and presenter, an adaptive and collaborative team player, and a passionate remote team leader. Please reach out to connect if I can ever be a resource to you!c••••••••@careerminds.com

Experience

1. Senior Vice President, Global Client Success & Delivery

   Careerminds

   Apr 2025 — Present · Wallingford, PA, US

   I lead the strategy and execution of four customer success pillars (True Partner, Responsive, Flexibility, and Transparent) driving the retention and expansion of a portfolio of clients across Careerminds’ global market. I ensure consistency of delivery of exceptional quality and service in both Global Delivery and Global Client Success.

Education

• Gettysburg College

  Bachelor of Arts (B.A.)

Skills

• Marketing
• Employer Branding
• Crm
• Sales Operations
• Customer Retention
• Customer Service
• Consulting
• Management
• Employee Engagement
• Sales
• Customer Relations
• Project Planning
• Leadership Development
• Business Development
• Project Management
• Employer Engagement
• Writing
• Consultative Selling
• Account Management
• Change Management
• Social Media Communications
• Strategy
• Selling
• Insurance
• Communication
• Talent Management
• Leadership
• New Business Development