Christa Schipper
Enterprise Customer Success & Growth Leader | Healthcare AI & SaaS | $15M+ Portfolio | Driving Expansion, Retention & Executive Strategy
- Role
- Director, Client Engagement at athenahealth
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Christa Schipper
I’m a healthcare technology leader with 20+ years of experience driving enterprise growth, retention, and transformation across AI-driven and SaaS platforms. Currently, I own and grow a $15M+ portfolio across major health systems, leading expansion, renewals, and executive partnerships that deliver measurable clinical, operational, and financial outcomes. My experience spans organizations including Xsolis, athenahealth, GE Healthcare, Cerner, and Allscripts, where I’ve consistently: • Driven multimillion-dollar expansion and renewal strategies • Built trusted relationships with C-suite healthcare leaders • Led complex, cross-functional initiatives across product, sales, and operations • Delivered measurable ROI through AI and data-driven solutions I’m particularly interested in opportunities in healthcare, AI, and data-driven decision support—especially within high-growth or scaling environments.
Experience
Director, Client Engagement
Dec 2020 — Present
In my role at athenahealth, I lead the client experience within Advisory Services, focusing on enhancing engagement and ensuring successful outcomes. By partnering with Customer Success teams, I identify opportunities for strategic growth and reduced client attrition. I also facilitate the sales process for all of our service offerings including: managed services, staffing services and analytics and integration services, ensuring revenue and bookings targets were consistently met.
Education
William Jewell College
BS, Economics
University of Missouri-Columbia
Masters Degree (MHA), Master of Health Administration
2008 — 2009
University of Oxford
Studied Economics, Economics
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