Christa Dawkins
Solutions Engineer/ Customer Service
- Role
- Security Officer at Walt Disney World
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Christa Dawkins
With over 10 years of experience as a Solutions Engineer/Customer Service, I am a trusted partner for businesses and individuals who need customized and timely solutions. I work with a team of engineers, sales representatives, and customer service agents to provide end-to-end support, from pre-sales to post-sales and administrative assistance.I have a proven track record of generating revenue, increasing customer retention, and building long-term relationships with top management and customers. I have successfully handled complex and high-value projects, such as securing a $800k contract for a retail company, while considering risk management and quality assurance. I am proficient in various tools and platforms, such as Salesforce, Zendesk, and Microsoft Office. I am passionate about solving problems, delivering value, and ensuring customer satisfaction.
Experience
Security Officer
Dec 2025 — Present
Education
Careerist
Certification, Sales Engineer
Full Sail University
Bachelor of Applied Science - BASc, Business, Management, Marketing, and Related Support Services
Kingsborough Community College
Associate of Arts and Sciences - AAS, Radio and Television Broadcasting Technology/Technician
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