Chrissy Keeton

About Chrissy Keeton

For 20+ years, Chrissy has advised executives on business strategy and employee and customer experience. In her role as Chief Customer Officer for SingleStone, a tech consulting company, Chrissy was instrumental in setting company strategy and led various functions of the organization, including sales, marketing, and operations.Chrissy\'s experience leading and growing teams illuminated her passion for bringing out the best in people and the impact that has on business performance. So in 2020, Chrissy formed Control Y to help companies align their people strategy with their business strategy to accelerate growth.

Experience

1. Fractional Chief Customer Officer

   Share More Stories

   Dec 2025 — Present

   Share More Stories helps companies strengthen employee and customer engagement by turning real experiences into actionable insights that improve culture, retention, and performance. The SEEQ Platform combines personal storytelling with AI to uncover the “why” behind experiences, revealing opportunities that traditional CX and EX tools often miss.

Education

• University of Virginia

  Bachelor of Science, McIntire School of Commerce

  1998 — 2002

Skills

• Customer Experience
• Process Management
• Team Leadership
• Agile Methodologies
• Management Consulting
• Strategic Planning Facilitation
• Account Management
• Kaizen Facilitation
• Lean Initiatives
• Change Management
• Organizational Leadership
• Strategic Planning
• Project Management
• Business Relationship Management
• Sales & Marketing Leadership
• Facilitation
• Process Improvement
• Customer Journey Mapping
• Agile Project Management