Chrissy Ruiz

About Chrissy Ruiz

As a people-focused product leader, I use the tools I have available to help tell other people\'s stories. In both my personal and professional projects, I build experiences that feel personal, meaningful, and intuitive.As a product manager, I specialize in building seamless platforms and the scalable operational tools that power them. My development process is rooted in continuous learning and alignment, and I rely on varied feedback inputs to ensure that what we\'re building aligns with our users\' wants and needs.Outside of work, I freelance as a photographer, collaborating closely with my subjects to create work that feels personal to who they are as individuals. I also like to hone my storytelling ability through illustration, murder mystery parties, and creative writing.

Experience

1. Senior Product Manager

   Nayya

   Jan 2025 — Present · New York, NY, US

   Defines and owns vision, strategy, and roadmap for B2B2C platform products based on user research, market opportunity, and competitive landscape; translates discovery insights into MVP planning and launch execution- Owns platform-level product requirements for core user-facing experiences, translating complex user, regulatory, and data constraints into durable system capabilities in partnership with engineering, data science, and domain experts- Leads conversation quality, LLM evaluation systems, and knowledge strategy for Nayya’s Super Agent, defining how AI-driven experiences are measured and improved through chat UX, expert-driven knowledge governance, personalization, and task-completion standards- Lead cross-functional execution across engineering, design, legal, product marketing, and GTM teams to deliver high-quality, production-ready experiences in ambiguous, fast-moving problem spaces- Supports go-to-market readiness and commercial efforts by shaping product narratives, participating in enterprise sales cycles, and ensuring internal teams are equipped to launch, support, and scale new platform functionality.Key Successes- Owned end-to-end product strategy and execution of Nayya Leave, a 0→1 product delivering personalized, compliant leave support for employees, with responsibilities spanning market research, MVP definition, roadmap planning, data sourcing, and rules engine development.

Education

• DePaul University

  Master of Business Administration - MBA

  2018 — 2021

• University of Illinois Urbana-Champaign

  Bachelor of Science (B.S.), Community Health

  2010 — 2014