Chrissy Christine Harvey

Transforming Healthcare Experiences with Strategy, Empathy, & Killer Spreadsheets | Connector of People, Data, & Purpose | ❇️ Salesforce Administrator

Role
Director, Patient Services at Archbow Consulting
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Chrissy Christine Harvey

I’m a curious, analytical, and people-centered leader with a knack for solving complex problems — sometimes with a spreadsheet, sometimes with a stick-figure diagram, and often with a well-timed calendar alert. Analytical & Detail-Oriented:Spreadsheets are my love language. Whether it\'s breaking down costs, mapping out timelines, or building pivot tables that sing, I bring structure to chaos and strategy to every project. Creative & Adaptive:I think in systems and in stories. I can reframe a problem from ten different angles, translate complexity into clarity, and infuse a bit of fun along the way — because collaboration thrives when people enjoy the work.🤝 Human-Centered:At the core, I care deeply about helping people — colleagues, customers, and communities. I lead with empathy, train and develop others with intention, and drive results through connection, not command. What I Bring to a Team:A collaborative, engaging leadership style rooted in emotional intelligence and team cohesionProcess improvement chops paired with financial fluency — budgets, staffing, logistics, you name itComfort with change and ambiguity; I learn fast, adapt faster, and bring others along for the rideThe ability to unify cross-functional teams and communicate across all levels of an organizationI\'m passionate about building better experiences — for people, processes, and outcomes — especially in mission-driven, community-focused work.Let’s build something that matters.

Experience

  1. Director, Patient Services

    Archbow Consulting

    Sep 2025 — Present · Phoenix, AZ, US

Education

  • University of Nebraska-Lincoln

    Bachelor of Arts - BA, Political Science

    1996 — 2000

  • Nebraska Wesleyan University

    Masters of Science, Forensic Science

    2002 — 2005

Skills

  • Benefits Administration
  • Operational Efficiency
  • Operational Excellence
  • Recruiting
  • Policy
  • Market Research
  • Financial Analysis
  • Psychotherapy
  • Policy Analysis
  • Mental Health Counseling
  • Market Analysis
  • Psychology
  • Data Analysis
  • Team-Oriented
  • Benefits Management
  • Microsoft Excel
  • Financial Accounting
  • Critical Thinking
  • Financial Reporting
  • Microsoft Office
  • Mental Health
  • Customer Satisfaction
  • Training
  • Team Building
  • Management
  • Policy Writing
  • Strategic Planning
  • Business Analysis
  • Family Therapy
  • Healthcare
  • Call Centers
  • Operations Management
  • Microsoft Word
  • Team Leadership
  • Customer Retention
  • Customer Service
  • Teamwork
  • Team Management
  • Logistics Management
  • Health Insurance

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