Chrissy Christine Harvey
Transforming Healthcare Experiences with Strategy, Empathy, & Killer Spreadsheets | Connector of People, Data, & Purpose | ❇️ Salesforce Administrator
- Role
- Director, Patient Services at Archbow Consulting
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Chrissy Christine Harvey
I’m a curious, analytical, and people-centered leader with a knack for solving complex problems — sometimes with a spreadsheet, sometimes with a stick-figure diagram, and often with a well-timed calendar alert. Analytical & Detail-Oriented:Spreadsheets are my love language. Whether it\'s breaking down costs, mapping out timelines, or building pivot tables that sing, I bring structure to chaos and strategy to every project. Creative & Adaptive:I think in systems and in stories. I can reframe a problem from ten different angles, translate complexity into clarity, and infuse a bit of fun along the way — because collaboration thrives when people enjoy the work.🤝 Human-Centered:At the core, I care deeply about helping people — colleagues, customers, and communities. I lead with empathy, train and develop others with intention, and drive results through connection, not command. What I Bring to a Team:A collaborative, engaging leadership style rooted in emotional intelligence and team cohesionProcess improvement chops paired with financial fluency — budgets, staffing, logistics, you name itComfort with change and ambiguity; I learn fast, adapt faster, and bring others along for the rideThe ability to unify cross-functional teams and communicate across all levels of an organizationI\'m passionate about building better experiences — for people, processes, and outcomes — especially in mission-driven, community-focused work.Let’s build something that matters.
Experience
Director, Patient Services
Sep 2025 — Present · Phoenix, AZ, US
Education
University of Nebraska-Lincoln
Bachelor of Arts - BA, Political Science
1996 — 2000
Nebraska Wesleyan University
Masters of Science, Forensic Science
2002 — 2005
Skills
- Benefits Administration
- Operational Efficiency
- Operational Excellence
- Recruiting
- Policy
- Market Research
- Financial Analysis
- Psychotherapy
- Policy Analysis
- Mental Health Counseling
- Market Analysis
- Psychology
- Data Analysis
- Team-Oriented
- Benefits Management
- Microsoft Excel
- Financial Accounting
- Critical Thinking
- Financial Reporting
- Microsoft Office
- Mental Health
- Customer Satisfaction
- Training
- Team Building
- Management
- Policy Writing
- Strategic Planning
- Business Analysis
- Family Therapy
- Healthcare
- Call Centers
- Operations Management
- Microsoft Word
- Team Leadership
- Customer Retention
- Customer Service
- Teamwork
- Team Management
- Logistics Management
- Health Insurance
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